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A Research Proposal to Explore the Use of Decision Support System in E-Commerce

This 27 page paper is a research Proposal to Explore the Use of Decision Support System in E-Commerce and includes a literature review. The use of both E-commerce has increased tremendously over the last decade. E-commerce is usually seen as sales over the internet but actually incorporates any transactions over an electronic medium. This is usually seen as an advantage. This paper considers how the use of Decision Support Systems (DSS) may help a business to enhance their e-commerce strategy and align strategies so that the efficiency is increased and results in a better profit. Many companies, such as Air Canada and FedEx already use DSS to great advantage increasing the efficiency through management of their resources. These are systems designed espially for those companies, but DSS are also available over the counter for smaller companies. The paper then shows how, with the use of a qualitative case study, following an extensive literature review the student can undertake primary research to identify the option model for the use of DSS is any given industry. The bibliography cites 11 sources.

File: TS14_TEdssecom.rtf

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