Quality Assurance In Organizations / ISO 9000 & Blood Banks
A 20 page paper that discusses quality and the ISO 9000 series and relates these to the Red Cross and independent blood banks. Following a general introduction, the writer discusses quality assurance, internal audits, ISO 9000 series standards and the benefits of certification, past problems with blood banks, including the debacle of the Red Cross in Canada, and how blood banks can use the ISO standards to improve quality. Specific examples are provided. Bibliography lists 50 sources.
File: MM12_Pgiso9000.rtf
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